44ck Privacy Policy —
Your Data, Our Responsibility

1Privacy Policy Overview

44ck is one of Bangladesh's most trusted online gaming platforms, where millions of users enjoy casino games, Sports Betting, fish games, and much more every day. This privacy policy explains how 44ck handles your personal information.

By using our platform, you are agreeing to this privacy policy. We encourage you to read it carefully. If you have any questions, our customer support team is always ready to help.

2What Information We Collect

44ck collects only the minimum data needed to provide its services. We never collect unnecessary information. The categories of data we collect are outlined below:

Information Collected at Registration

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• Username and password (encrypted)
• NID or passport details for identity verification (as part of the KYC process)

Payment Information

• Mobile banking number (bKash, Nagad, Rocket, etc.)
• Transaction history and amounts
• Withdrawal and deposit records

Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Login time and session data
• Game History and Activity Logs
• Information Collected via Cookies and Similar Tracking Technologies

3Purpose of Data Use

44ck uses collected data only for specific, transparent purposes. Your information is never used for anything outside this privacy policy.

• Account management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve issues and provide you with support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To meet regulatory compliance requirements.
• Personalized Experience: To provide game recommendations and offers tailored to your preferences.
• Responsible Gaming: To identify problem gambling patterns and provide appropriate support.

44ck never sells your data or shares it with third parties without authorization. In cases of legal obligation, only relevant information may be disclosed to the appropriate authorities.

4Cookie Policy

44ck uses cookies and similar technologies on its website and mobile app. Cookies are small text files stored on your device that help our platform deliver a better experience for you.

Cookies we use

• Essential cookies: These are essential for maintaining login sessions and ensuring account security.
• Functional cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Helps us understand platform performance and usage patterns.
• Marketing Cookies: Used to show relevant offers based on your interests.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.

5Data Sharing and Disclosure

44ck never shares your personal data with third parties for commercial purposes under any circumstances. However, limited information may be shared in specific situations:

• Payment Processor: Information required to complete transactions is shared with our secure payment gateway.
• Technology Partners: Technology providers that support platform operations may access limited data under contractual agreements.
• Legal requirements: Disclosure of information is mandatory upon a valid court order or request from a regulatory authority.
• Fraud Prevention: To assist relevant authorities in investigations into money laundering or fraud.

6Your Rights

Every user at 44ck has full control over their own data. We make sure you can easily submit any request related to your information.

Right to Access Your Data

You can find out at any time what data 44ck holds about you. Submit a request to customer support and a full summary will be provided within 30 days.

Right to Rectification

You can request corrections if any of your information is inaccurate. Some details can be updated directly from your account settings; others can be changed through our support team.

Right to Erasure

After closing your account, you may request deletion of your personal data. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Data Portability

You can request an export of your data in a standard format at any time. This service is provided completely free of charge.

• Right to Object to Data Processing
• Right to Opt Out of Marketing Communications
• Right to Object to Profiling and Automated Decision-Making
• Right to Request Restriction of Data Processing

7Data Protection Methods

44ck uses the latest technology and methods to safeguard your data. Our security infrastructure meets the highest industry standards.

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): OTP-based login for an added layer of security.
• Regular Security Audits: Third-party security experts conduct regular security audits.
• Encrypted password storage: Passwords are never stored in plain text — only their hashed values are retained.
• Restricted Staff Access: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are stored securely at an offsite location.

8Data Retention Period

44ck does not retain any data beyond what is necessary. Separate retention periods are defined for different categories of data:

• Account information: For as long as the account is active, and for a further 5 years after closure.
• Payment Records: Up to a maximum of 7 years due to legal obligations.
• KYC documents: Up to 5 years after account closure.
• Gaming Log: 2 years for security and dispute resolution purposes.
• Customer support records: 1 year after the issue is resolved.
• Cookie Data: Session cookies expire immediately; persistent cookies last up to 1 year.

Once the retention period expires, data is securely destroyed in a way that makes recovery impossible.

9Protection of Minors

44ck strictly prohibits anyone under 18 from using the platform. Collecting personal data from minors is against our policy.

If a parent believes their child is using 44ck, please contact customer support. We will investigate promptly and take the necessary action.

10Policy Updates and Changes

44ck may update this privacy policy when necessary. For significant changes, we will notify users in advance via email or a platform notification.

• The effective date of any policy change will always be displayed at the top of this page.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• Prior versions of this policy are available upon request.